Experience
Service Designer
Fearless
Nov 2021 – Present | Washington, DC
Service & Interaction Designer
Fjord (Accenture Federal Services)
Sept 2018 – Nov 2021 | Washington, DC
UX Architect
Lab49
July 2017 – Sept 2018 | Washington, DC
UX Designer (Freelance Contract)
Specialists On Call
June 2017 – July 2017 | Washington, DC
UX Designer (Volunteer / Pro Bono Project)
Housing Insights
Dec 2016 – June 2017 | Washington, DC
Skills
Service Design
User Research
Workshop Facilitation
Storytelling
Journey Mapping
Ecosystem Mapping
Service Blueprinting
Prototyping
UX Design
Tools
Figma
Dovetail
Sketch
Axure RP
Adobe Creative Suite
Certifications
UX Certification
Nielsen Norman Group
Aug 2024
Education
User Experience Design Immersive
General Assembly
Aug 2016 – Oct 2016 | Washington, DC
BFA, Art and Visual Technology
George Mason University
Aug 2006 – May 2010 | Washington, DC