CHRIS OLIVER

Protected: Improving Operating Procedures Through Research

A visual chart titled "Medicaid SPAs, Divisions, and User Type Mapping" with the stated purpose: “Determine which user types we need to interview with versus survey to ensure our findings are representative.” The chart is organized into several colored panels, each representing a different Medicaid group or division. Inside each panel are smaller labeled boxes showing specific divisions, with icons indicating whether they play a role in Medicaid SPA (State Plan Amendment) processing: Black file icon: Plays a role in Medicaid SPA processing. Gray file icon: Does not play a role. Each division includes various user types like "State Lead," "Analyst," "Reviewer," "Ops Support," "Manager," and "Health Policy Lead," shown with colored rounded labels. Some groups or divisions are shaded gray to indicate they are not involved in SPA processing. The chart uses a clean, structured layout with consistent color coding and icons to help identify roles and SPA relevance at a glance.

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