CHRIS OLIVER

Protected: Co-Creating a Vision for Partner Engagement

Two pages from the Opportunities booklet, visually styled with a modern, clean layout and images of people working at laptops. The left page outlines Guiding Principles for fostering a cohesive, user-centered strategy through roles like Learning Coach, Adaptable, Sharpen, Empower, Proactive Progress, and Exchange. A timeline guide indicates initiative priorities based on effort and feasibility. > > The right page focuses on the Learning Coach guiding principle, aimed at refocusing services around people, clarifying direction, and building support. It highlights the value of approachable, standardized onboarding and process materials for partner engagement. The page also identifies issues being addressed, like misinformation and unclear standards, and lists affected partner archetypes: The Caregiver, The Overworked, The Helper, The Hard Worker, and The Underdog, each with unique needs and challenges.

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